APA Style
KARTAJAYA, Hermawan. (2006).
CONVERTING CUSTOMER SERVICE INTO SALES: Mendayagunakan Peran Customer Service Agen Penjualan. .
JAKARTA:
Markplus & Co.
Chicago Style
KARTAJAYA, Hermawan.
CONVERTING CUSTOMER SERVICE INTO SALES: Mendayagunakan Peran Customer Service Agen Penjualan..
JAKARTA:
Markplus & Co,
2006.
Teks Book.
MLA Style
KARTAJAYA, Hermawan.
CONVERTING CUSTOMER SERVICE INTO SALES: Mendayagunakan Peran Customer Service Agen Penjualan..
JAKARTA:
Markplus & Co,
2006.
Teks Book.
Turabian Style
KARTAJAYA, Hermawan.
CONVERTING CUSTOMER SERVICE INTO SALES: Mendayagunakan Peran Customer Service Agen Penjualan..
JAKARTA:
Markplus & Co,
2006.
Teks Book.