APA Style
Buttle, Francis. (2007).
Customer Relationship Management./Concepts and Tools .
Amsterdam:
Elsevier Butter Worth Heinemann.
Chicago Style
Buttle, Francis.
Customer Relationship Management./Concepts and Tools.
Amsterdam:
Elsevier Butter Worth Heinemann,
2007.
Teks Book.
MLA Style
Buttle, Francis.
Customer Relationship Management./Concepts and Tools.
Amsterdam:
Elsevier Butter Worth Heinemann,
2007.
Teks Book.
Turabian Style
Buttle, Francis.
Customer Relationship Management./Concepts and Tools.
Amsterdam:
Elsevier Butter Worth Heinemann,
2007.
Teks Book.