APA Style
Tjiptono, Fandy, DIANA, Anastasia. (2003).
Total Quality Management (TQM) .
YOGYAKARTA:
ANDI.
Chicago Style
Tjiptono, Fandy, DIANA, Anastasia.
Total Quality Management (TQM).
YOGYAKARTA:
ANDI,
2003.
Teks Book.
MLA Style
Tjiptono, Fandy, DIANA, Anastasia.
Total Quality Management (TQM).
YOGYAKARTA:
ANDI,
2003.
Teks Book.
Turabian Style
Tjiptono, Fandy, DIANA, Anastasia.
Total Quality Management (TQM).
YOGYAKARTA:
ANDI,
2003.
Teks Book.