APA Style
Tjiptono, Fandy, Gregorius Chandra. (2005).
Service, Quality & Satisfaction (Ed.I).
YOGYAKARTA:
ANDI.
Chicago Style
Tjiptono, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
Ed.I
YOGYAKARTA:
ANDI,
2005.
Teks Book.
MLA Style
Tjiptono, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
Ed.I
YOGYAKARTA:
ANDI,
2005.
Teks Book.
Turabian Style
Tjiptono, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
Ed.I
YOGYAKARTA:
ANDI,
2005.
Teks Book.