APA Style

Tjiptono, Fandy, Chandra, Gregorius. (2016). Service, Quality & Satisfaction (Ed. IV). YOGYAKARTA: ANDI.

Chicago Style

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality & Satisfaction. Ed. IV YOGYAKARTA: ANDI, 2016. Teks Book.

MLA Style

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality & Satisfaction. Ed. IV YOGYAKARTA: ANDI, 2016. Teks Book.

Turabian Style

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality & Satisfaction. Ed. IV YOGYAKARTA: ANDI, 2016. Teks Book.