APA Style
Tjiptono, Fandy, Gregorius Chandra. (2011).
Service, Quality & Satisfaction (Ed.3).
YOGYAKARTA:
ANDI.
Chicago Style
Tjiptono, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
Ed.3
YOGYAKARTA:
ANDI,
2011.
Teks Book.
MLA Style
Tjiptono, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
Ed.3
YOGYAKARTA:
ANDI,
2011.
Teks Book.
Turabian Style
Tjiptono, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
Ed.3
YOGYAKARTA:
ANDI,
2011.
Teks Book.