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Peningkatan Kualitas Pelayanan Dengan Integrasi Model Serqual, Kano Ke Dalam HOQ (Studi Kasus Di Matahari Department Store Mega Mall Manado)
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Availability
| LIB00008952 | Main library | Available |
Detail Information
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| Call Number |
Skripsi/Gum p
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| Publisher | DLSU Manado : MANADO., 2006 |
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| Language |
Indonesia
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| Specific Detail Info |
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| Statement of Responsibility |
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Other version/related
No other version available