APA Style
CONVERTING CUSTOMER SERVICE INTO SALES: Mendayagunakan Peran Customer Service Agen Penjualan.. (2006).
JAKARTA:
Markplus & Co.
MLA Style
CONVERTING CUSTOMER SERVICE INTO SALES: Mendayagunakan Peran Customer Service Agen Penjualan..
.
JAKARTA:
Markplus & Co,
2006.
Teks Book.