APA Style
RAO, Ashok, CARR, Lawrence, DAMBOLENA, Ismael, KOPP, Robert J., MARTIN, John, RAFII, Farshad, SCHLESINGER, Phyllis Fineman. (1996).
Total Quality Management: A Cross Functional Perspective .
NEW YORK:
John Wiley & Sons.
Chicago Style
RAO, Ashok, CARR, Lawrence, DAMBOLENA, Ismael, KOPP, Robert J., MARTIN, John, RAFII, Farshad, SCHLESINGER, Phyllis Fineman.
Total Quality Management: A Cross Functional Perspective.
NEW YORK:
John Wiley & Sons,
1996.
Teks Book.
MLA Style
RAO, Ashok, CARR, Lawrence, DAMBOLENA, Ismael, KOPP, Robert J., MARTIN, John, RAFII, Farshad, SCHLESINGER, Phyllis Fineman.
Total Quality Management: A Cross Functional Perspective.
NEW YORK:
John Wiley & Sons,
1996.
Teks Book.
Turabian Style
RAO, Ashok, CARR, Lawrence, DAMBOLENA, Ismael, KOPP, Robert J., MARTIN, John, RAFII, Farshad, SCHLESINGER, Phyllis Fineman.
Total Quality Management: A Cross Functional Perspective.
NEW YORK:
John Wiley & Sons,
1996.
Teks Book.