APA Style

Tjitono, Fandy. (2017). Service Management Mewujudkan Layanan Prima (Ed. III). YOGYAKARTA: ANDI.

Chicago Style

Tjitono, Fandy. Service Management Mewujudkan Layanan Prima. Ed. III YOGYAKARTA: ANDI, 2017. Teks Book.

MLA Style

Tjitono, Fandy. Service Management Mewujudkan Layanan Prima. Ed. III YOGYAKARTA: ANDI, 2017. Teks Book.

Turabian Style

Tjitono, Fandy. Service Management Mewujudkan Layanan Prima. Ed. III YOGYAKARTA: ANDI, 2017. Teks Book.