Book
total rows: 2
page: 1
records each page: 30

Service, Quality & Satisfaction
author: Tjiptono, Fandy
  name: Chandra, Gregorius
isbn: 978-979-29-5384-8
publisher: ANDI
date created: 2016

Service Management Mewujudkan Layanan Prima
author: Tjitono, Fandy
isbn: 978-979-29-6719-7
publisher: ANDI
date created: 2017